SHIPPING & RETURNS

Shipping & Delivery:

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We aim to process your order within 2-3 business days to ensure swift delivery. Standard shipping times vary based on your location, with options for expedited shipping available during checkout.

Shipping Rates:

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International shipping rates vary depending on the destination country, order weight, and shipping method chosen. Exact shipping costs will be calculated at checkout.

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Pricing:

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All prices are listed in £ and include applicable taxes. We strive to offer competitive and transparent pricing, with any promotions or discounts clearly stated on the website.

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Duties and Taxes:

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Customers are responsible for any additional customs duties, taxes, or import fees that may apply in their destination country. These charges are not included in the item price or shipping cost.

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Shipping Policy for International Orders

 

Duties and Taxes:

 

Customers are responsible for any additional customs duties, taxes, or import fees that may apply in their destination country. These charges are not included in the item price or shipping cost.

Shipping Restrictions

 

Prohibited Items:

 

Due to international regulations and shipping restrictions, certain products such as champagne and wine (Champleasure and Haven) cannot be shipped to some countries. It is the customer's responsibility to check local laws and regulations before placing an order.

Age Verification:

 

For orders containing age-restricted items like champagne and wine, age verification will be required upon delivery. The recipient must be of legal drinking age in their country.

Delivery Areas:

 

We currently ship to most countries worldwide. However, there are some regions we are unable to deliver to due to shipping restrictions or logistical constraints. Please contact us if you have any questions about delivery to your location.

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Order Processing and Delivery Times

Processing Time:

 

Orders are typically processed within 2-3 business days. Custom or pre-order items may require additional processing time, which will be indicated at the time of purchase.

Delivery Time:

 

Delivery times vary based on the shipping method selected and the destination country. Standard international shipping usually takes 7-21 business days, while expedited shipping options may be available for faster delivery.

Tracking Information:

 

Once your order is shipped, you will receive a shipping confirmation email with tracking information to monitor your shipment's progress.

Returns and Exchanges:

Please note that we do not accept returns or exchanges for international orders. All international orders are final.

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For any questions or concerns regarding our international shipping policy, please do not hesitate to contact us at contact.organictransformer@gmail.com. We are here to assist you and ensure a smooth and satisfying shopping experience.